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Human Resources Data

Employees
Item Details FY2018 FY2019 FY2020 FY2021 FY2022 Scope
Number of employees Total 225,125 224,945 223,191 216,803 210,197 Consolidated Group (worldwide)
Male 143,839 144,610 143,155 139,143 135,834
Female 81,286 80,335 80,036 77,700 74,363
Out of which, employees in overseas offices Total - 2,089 1,474 1,429 1,456 Consolidated Group companies (overseas) *1
Male - 1,327 809 775 773
Female - 762 665 654 683
Employment type Full timers 97,587 98,744 96,829 94,402 92,727 Consolidated Group (worldwide)
Part timers 127,538 126,201 126,362 122,401 117,470
Average age Total 41.5 41.8 42.4 42.9 43.4 Consolidated Group companies in Japan and Swan Co., Ltd. (Full timers)
Male 41.5 41.9 42.5 43 43.5
Female 40.8 41.1 41.6 42.3 43
Average number of years of employement Total 10.6 10.7 11.2 11.8 12.3 Consolidated Group companies in Japan and Swan Co., Ltd. (Full timers)
Male 11.1 11.3 11.8 12.4 13
Female 6.7 6.6 6.7 7 7.6
Number of managers Total 6,405 6,543 6,612 6,509 6,594 Consolidated Group (worldwide)
Male 6,089 6,207 6,276 6,161 6,209
Female 316 336 336 348 369
Female managers(%) 4.9 5.1 5.1 5.6 5.7
Number of new employee hires Total 821 826 774 424 527 Consolidated Group companies in Japan and Swan Co., Ltd.
Male 488 494 473 329 407
Female 333 332 301 95 120
Percentage of mid-career employees - - - 84.7 76.3 Consolidated Group companies in Japan and Swan Co., Ltd.
Number of local hires in overseas offices *2 - 2,018 1,426 1,390 1,441 Consolidated Group companies (overseas) *1
Turnover rate(%) Voluntary 3 3.9 2.8 2.7 3.1 Consolidated Group companies in Japan and Swan Co., Ltd. (Full timers)
Overall turnover rate - - - 3.6 4.5
Number and percentage of disabled employees Number of employees 2,529 2,718 2,632 2,829 2,951 Consolidated Group companies in Japan and Swan Co., Ltd.
Percentage 2.11 2.23 2.36 2.62 2.85
Number of labor union members - - - 79,726 79,095 Yamato Transport Co., Ltd. (Full timers)
Operating revenue per employee (thousand yen) - - 11,633 12,550 12,938 Consolidated Group companies in Japan
Gender wage gap (%) - - - - 76.7 Consolidated Group companies in Japan
Rate of reduction in overtime hours per employee (compared with FY2020) - - - 11.4 7.0 Consolidated Group companies in Japan
Expenses to develop talent of employees (JPY MM) 533 549 224 *3 310 112 *3 Yamato Holdings Co., Ltd. and Yamato Transport Co., Ltd.
Number of days of training spent on employee talent development 5 5.5 3 2.5 1.2 *3 Yamato Transport Co., Ltd. (managers)

*1 "Consolidated Group companies (overseas)" includes Yamato (China) Transport, Yamato Transport USA, Yamato Europe, Yamato International Logistics, Yamato Logistics (Hong Kong), Taiwan Yamato Intl. Logistics, Yamato Transport Singapore, Yamato Transport Malaysia, Yamato Management (China), Yamato Hong Kong and Yamato Asia
*2 Cumulative number of full and part time hires, including locally-hired Japanese individuals
*3 Training was conducted online due to the impact of the COVID-19 pandemic.

Employee Engagement
Item Details FY2018 FY2019 FY2020 FY2021 FY2022 Scope
Employee Awareness Survey Response rate 68.4 82.6 74.3 83.7 85.6 Consolidated Group companies in Japan and Swan Co., Ltd.
Rate of respecting diversity (%) 59.6 65.8 70.0 82.7 82.6
Rate of fairness and equality (average score out of 5) Male 4.01 4.14 3.90 3.81 3.77
Female 3.87 3.93 3.75 3.66 3.59
Rate of contribution (average score out of 5) Male 4.06 4.11 4.05 3.94 3.90
Female 3.93 3.99 3.93 3.85 3.81
Total satisfaction in workplace comfort (average score out of 5) Male 3.87 3.93 3.94 3.84 3.80
Female 3.91 3.99 3.88 3.80 3.74
Total satisfaction in workplace motivation (average score out of 5) Male 3.84 3.89 3.88 3.75 3.72
Female 3.84 3.90 3.84 3.75 3.69

* Survey was called "Diversity Awareness Survey" in FY2016. Changed some of the questions in 2016. Current style of survey started in FY2017.

Diverse Working Styles
Item Details FY2018 FY2019 FY2020 FY2021 FY2022 Scope
Number of employees who took childcare leave Total 840 894 1,134 1,200 846 Consolidated Group companies in Japan and Swan Co., Ltd.
Male 32 60 113 183 326
Female 808 834 1,021 1,017 520
Number of employees taking childcare leave (%) Total - - - - 30.4 Consolidated Group companies in Japan and Swan Co., Ltd.
Male - - - - 13.8
Female - - - - 123.2
Number of employees who chose short-time working for childcare Total 656 717 878 962 920 Consolidated Group companies in Japan and Swan Co., Ltd.
Male 19 31 45 44 55
Female 637 686 833 918 865
Number of employees who took nursing care leave Total 47 33 70 66 87 Consolidated Group companies in Japan and Swan Co., Ltd.
Male 15 12 28 27 41
Female 32 21 42 39 46
Number of employees who chose short-time working for nursing care Total 66 64 88 96 94 Consolidated Group companies in Japan and Swan Co., Ltd.
Male 36 39 53 55 53
Female 30 25 35 41 41
Annual paid leave utilization Average number of days 15.4 16.7 16.8 17.4 18.8 Consolidated Group companies in Japan and Swan Co., Ltd.
Utilization rate 81.5 89.1 90.0 91.8 98.1
Occupational Health and Safety / Health Management
Item Details FY2018 FY2019 FY2020 FY2021 FY2022 Scope
Number of serious occupational diseases *1 1 0 0 0 0 Consolidated Group companies in Japan and Swan Co., Ltd.
Ratio of frequency of lost workday injuries *2 4.56 5.25 5.47 5.75 6.12 Consolidated Group companies in Japan and Swan Co., Ltd.
Employees taking stress checks *3 Number of employees 113,578 126,345 125,535 120,500 119,263 Consolidated Group companies in Japan and Swan Co., Ltd.
Percentage 92.3 95.2 94.9 96.1 98.3
Ratio of employees taking specific health checkups *4 Employees only 98.1 98.1 98.8 99.2 98.9 Companies/offices subject to Yamato Group health insurance
Including dependents 86.4 85.3 87.4 88.5 88.4
Ratio of completing specific health guidance (%) *4 Employees only 88.9 85.1 76 92.0 92.2 Companies/offices subject to Yamato Group health insurance
Including dependents 84.3 80.8 72.6 86.4 86.7
Ratio of employees recieving breast cancer screenings *5 Number of locations served by health checkup bus (locations) 168 174 177 172 169 Companies/offices subject to Yamato Group health insurance
Number of employees taking check-up (total of bus and hospital) 12,725 14,247 16,814 17,224 16,347
Check-up ratio (total of bus and hospital) 47.1 44.7 50.8 50.8 48.6
Health management certification system (companies with health declaration) *6 Number of companies with health declaration (companies) 21 19 13 12 12 Companies/offices subject to Yamato Group health insurance
Number of companies with gold certification 3 3 3 3 3
Number of companies with silver certification 13 13 9 6 6

*1 Incident involving a fatality
*2 An indicator that expresses the frequency of industrial accidents, based on the number of casualties due to industrial accidents per million hours worked. Number of casualties due to industrial accidents requiring leave of absence of one day or more ÷ actual total number of hours worked × 1,000,000. The average value for the transportation and postal industry in the 2021 industrial accident trend survey conducted by the Ministry of Health, Labour and Welfare (MHLW) was 3.31.
*3 Scope was reviewed, and the figures for FY2017 have been revised
*4 Employees aged 35 or above, dependents aged 40 or above are subject to the health check
*5 Total number of female employees aged 30 or above who took the health check at the bus or hospital
*6 Conducted by the Health Management Declaration Tokyo Promotion Committee
*7 Out of which 2 overlap with gold certification

Occupational Health and Safety Training
Item Employees subject to training FY2018 FY2019 FY2020 FY2021 FY2022 Scope
Occupational health and safety *1 All employees - - - - 18,793 Consolidated Group companies in Japan and Swan Co., Ltd.

*1 Implemented for all employees based on their position, including new employees, personnel responsible for overseeing different areas, and managers

Safety in Transportation
Item Details FY2018 FY2019 FY2020 FY2021 FY2022 Scope
Number of serious traffic accidents *1 1 2 4 0 0 Consolidated Group companies in Japan and Swan Co., Ltd.
Number of safety experts 402 413 408 368 358 Consolidated Group companies in Japan
Number of employees certified as professional safety experts STEP 1 (laws and regulations) - - - 335 305 Yamato Transport Co., Ltd.
STEP 2 (driving technique) - - - 258 286
STEP 3 (observation skills) - - - 156 284
STEP 4 (guidance skills) - - - 55 190
Number of long-running no accident commendation awardees (persons) Yamato Transport Co., Ltd. *2 9,159 9,974 11,291 14,291 10,678 -
Okinawa Yamato Co., Ltd. *3 53 108 127 106 60
Yamato Multi Charter Co., Ltd. *4 39 53 51 53 61
Yamato Box Charter *5 139 412 211 210 65
Rate of reduction in number of traffic accidents (with physical injury) (compared with FY2019) - - - 27.1 16.3 Consolidated Group companies in Japan

*1 Traffic accidents leading to fatality (in which the employee is the responsible party). Reviewed the scope and recalculated the data for 2015~2017.
*2 Number of years or distance travelled without an accident: 25 years or 2.7mm km (Diamond), 18 years or 1.9mm km (Gold), 8 years or 800,000 km (Silver), 5 years or 500,000 km (Bronze), 2yrs or 200,000 km (Safety Driver Award). Includes part timers from FY2018.
*3 Number of years without accident: 2, 5, 8, 18, 25 years
*4 Number of years without accident: 5, 10, 15, 20, 25, 30, 35 years
*5 Number of years without accident: 2, 5 years

Information Security Data

Information Security
Item FY2018 FY2019 FY2020 FY2021 FY2022 Scope
Number of serious information security incidents - - - 0 0 Consolidated Group companies in Japan and Swan Co., Ltd.
Information security education implementation rate (%) - - - 100 100 Consolidated Group companies in Japan

Corporate Citizenship Activities Data

Results of Corporate Citizenship Activities
Item Details FY2018 FY2019 FY2020 FY2021 FY2022 Scope
Amount spent on social contribution activities (JPY MM) Total 687 673 402 573 323 Yamato Holdings Co., Ltd. and Yamato Transport Co., Ltd.
Out of which, amount donated *2 445 386 170 409 100
Out of which, amount spent on other corporate citizenship activities 242 287 232 164 223
Employees who are supporting members of Public Interest Incorporated Foundation "Yamato Welfare Foundation" Number of employees who are supporting members 71,080 75,158 77,674 76,004 74,371 Consolidated Group companies in Japan and Swan Co., Ltd.
Donations from supporting members (JPY MM) 71 73 78 76 75
Music TA-Q-BIN
(1986~)		 Number of times implemented 8 11 5*3 4*3 4
Number of participants 9,531 11,465 52,786*3 32,417*3 4,199
Cumulative total number of times implemented 327 338 343 347 351
Cumulative total number of participants 484,166 495,631 548,417 580,834 585,033
Children's Traffic Safety Workshop
(1998~) *1		 Number of times implemented 1,223 970 24 0*4 72
Number of participants 139,315 103,059 911 0*4 6,938
Cumulative total number of times implemented 30,534 31,504 31,528 31,528 31,600
Cumulative total number of participants 3,294,734 3,397,793 3,398,704 3,398,704 3,405,642
Kuroneko Yamato Environment Class
(2005~) *1		 Number of times implemented 57 63 0*4 0*4 0*4
Number of participants 4,319 9,798 0*4 0*4 0*4
Cumulative total number of times implemented 3,288 3,351 3,351 3,351 3,351
Cumulative total number of participants 244,934 254,732 254,732 254,732 254,732

*1 as of March end of each fiscal year
*2 Community investments through donations to Yamato Welfare Foundation, social welfare organizations, local governments (for disaster reconstruction), and NPO groups
*3 In FY2020 and FY2021, Music TA-Q-BIN (Kuroneko Family Concert) was held online. Numbers of participants were calculated by conversion from number of viewers of live streams, live stream archive videos, and Kanto, Hokkaido, Tohoku and Kansai region archive videos.
*4 Children's Traffic Safety Workshop and Kuroneko Yamato Environmental Classes were suspended as of the end of FY2021 due to COVID-19.

Status of Local Community Activities
Item FY2018 FY2019 FY2020 FY2021 FY2022
Of these, number being implemented * 293 343 427 534 626
Number of agreements concluded with local governments * 388 416 499 611 647

* as of March end of each fiscal year

Combined Passenger-Cargo Operations
Region Partner Started in
Kyoto Keifuku Electric Railroad May 2011
Iwate Northern Iwate Transportation June 2015
Miyazaki Miyazaki Kotsu, Miyazaki Prefectural Government, Saito City, Nishimera Village, Japan Post Oct 2015
June 2016
Hokkaido Meishi Bus July 2016
Shibetsu Kido July 2016
Tokachi Bus July 2016
Kumamoto Kyushu Sanko Bus Oct 2016
Hyogo Zentan Bus June 2017
Dec 2018
Hokkaido Engan Bus, Teshio Town Sept 2017
Nagano Iizuna Town, Nagaden Bus Oct 2017
Wakayama Arida Tetsudo, Aridagawa Town Oct 2017
Tokushima Shikoku Kotsu Nov 2017
Aichi Toyota City, Hoei Kotsu Jan 2018
Gifu Nagaragawa Railway Feb 2018
Wakayama Wakayama Electric Railway Feb 2018
Oita Oita Kotsu, Oita Air Terminal April 2018
Fukui Fukui Railway Aug 2018
Nagano Aoki Village, Chikuma Bus Oct 2018
Gunma Kanetsu Kotsu Oct 2018
Hyogo Zentan Bus Dec 2018
Gunma Shibukawa City, Shibukawa Ikaho Onsen Tourism Assoc., Kanetsu Kotsu May 2019
Tokyo Nishi-Tokyo Bus Nov 2019
Saitama Kokusai Kogyo Feb 2020
Miyazaki Nishimera Village, Sagawa Express, Japan Post, Nippon Koei March 2020
Hokkaido Hokkaido Shimukappu Village Bus July 2020
Gifu Hachikan Bus Co., Ltd. July 2020
Nagano ALPICO Kotsu Co., Ltd. Nov 2020
Okayama West Japan Railway Company July 2021
Kumamoto Prefecture Kyushu Sanko Bus Co., Ltd. March 2023

Note: Conducted by Yamato Transport (in some cases by Group companies)

Environmental Data

Energy and climate

Energy usage
(GJ)
Item FY2018 FY2019 FY2020 FY2021 FY2022
Electricity From fossil fuel 5,495,649 5,561,645 5,765,487 5,213,982 4,613,562
From renewable energy 1,930 1,858 6,972 637,189 1,281,438
Ratio of power derived from renewable energy 0.04% 0.03% 0.12% 10.89% 21.74%
Ratio of power derived from renewable energy
(power derived from renewable energy MWh / total power consumption MWh)		 0.10% 0.09% 0.18% 10.94% 21.75%
Gasoline Offices 3,529 3,045 5,081 3,326 4,944
Transportation etc. 341,172 520,557 660,651 633,032 610,670
Kerosene 55,454 59,381 51,777 50,440 39,424
Diesel oil Offices 5,052 4,976 12,169 10,598 9,608
Transportation etc. 7,655,221 7,569,934 7,559,904 7,545,365 7,480,358
Heavy oil A Offices 2,972 3,754 2,822 3,097 3,220
Transportation etc. 0 52,277 0 0 0
Liquefied petroleum gases (LPG) Offices 89,988 38,565 32,140 15,115 15,647
Transportation etc. 110,682 72,175 46,063 18,624 5,003
Petroleum hydrocarbon gases 0 0 0 0 0
Liquefied natural gas (LNG) Offices 0 0 37 38 0
Other flammable natural gases 0 0 35 0 0
City gas Offices 44,826 39,468 42,511 28,593 36,667
Transportation etc. 6 0 5 3 2
Hot water 0 0 0 129 1,144
Cold water 0 0 0 165 1,435
Estimated usage volume of energy 243 239 0 0 0
Energy intensity (GJ/100 million yen of operating revenues) 733 734 717 717 720
Total (GJ) 13,806,723 13,927,872 14,185,654 14,159,696 14,103,123
Total (MWh) 2,865,805 2,889,069 2,916,340 2,898,582 2,874,098
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
  • The breakdown may not add up to the total due to rounding.
Greenhouse Gas Emissions (Scope1 and Scope2) and Greenhouse Gas Emission Intensity
(Top: tCO2e, bottom: tCO2e/100 million yen of operating revenues)
Item FY2018 FY2019 FY2020 FY2021 FY2022
Greenhouse gas emissions 936,594 916,887 920,861 902,254 860,211
Greenhouse gas emission intensity 49.7 48.3 46.6 45.7 43.9
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
  • Greenhouse gas emission volume used for calculation of greenhouse gas emission intensity covers Scope1 and Scope2 emissions.
Breakdown of Greenhouse Gas Emissions
(tCO2e)
Item FY2018 FY2019 FY2020 FY2021 FY2022
Scope1 CO2 from energy sources 566,432 570,950 573,283 566,818 559,800
CO2 from non-energy sources 78,273 70,525 72,163 82,581 73,923
CH4 3 2 20 21 33
N2O 1 0 13 13 0
HFCs 23,658 19,715 23,061 23,765 25,766
SF6* - - 14 14 14
Subtotal 668,367 661,193 668,554 673,213 659,537
Scope2 268,228 255,694 252,307 229,042 200,674
Subtotal (Scope1 + Scope2) 936,594 916,887 920,861 902,254 860,211
Scope3 1.Purchased Goods and services 294,014 1,192,754 1,351,942 1,785,484 1,804,232
2.Capital goods 312,339 212,525 108,001 240,534 154,002
3.Fuel and energy-related activities not included in Scope1 or Scope2 141,933 141,399 139,138 136,056 133,474
4.Upstream transportation, and distribution 492,334 N/A N/A N/A N/A
5.Waste generated in operations 3,061 3,196 3,638 2,400 2,630
6.Business travel 4,325 6,779 3,697 5,381 5,856
7.Employee commuting 18,409 41,257 47,730 54,845 54,698
8.Upstream leased assets N/A N/A N/A N/A N/A
Subtotal (upstream) 1,266,414 1,597,910 1,654,145 2,224,700 2,154,893
9.Downstream transportation and distribution N/A N/A N/A N/A N/A
10.Processing of sold products N/A N/A N/A N/A N/A
11.Use of sold products 114,966 118,565 96,529 72,469 60,763
12.End-of-life treatment of sold products N/A 37 41 37 35
13.Downstream leased assets N/A N/A N/A N/A N/A
14.Franchises N/A N/A N/A N/A N/A
15. Investments N/A N/A N/A N/A N/A
Subtotal (downstream) 114,966 118,601 96,571 72,506 60,798
Subtotal (upstream + downstream) 1,381,380 1,716,512 1,750,716 2,297,206 2,215,691
Total (Scope1 + Scope2 + Scope3) 2,317,975 2,633,398 2,671,577 3,199,460 3,075,902
  • Boundary of Scope1 and Scope2: Consolidated Group companies in Japan, and Swan Co., Ltd.
  • The breakdown may not add up to the total due to rounding.

* SF6 data has been aggregated since FY2020.

Breakdown of emissions by business(Scope1 and Scope2)
(tCO2e)
Businesses FY2022
Yamato Transport Co., Ltd. 767,966
Consolidated Group companies in Japan, and Swan Co., Ltd. 92,245
Total 860,211

Third-party verification of GHG emissions

Resource conservation and pollution prevention

Input volume
Materials etc.
Item Details FY2018 FY2019 FY2020 FY2021 FY2022
Input volume (t) Input volume (t) Recycled input materials (t) Percentage of recycled input materials (%) Input volume (t) Recycled input materials (t) Percentage of recycled input materials (%) Input volume (t) Recycled input materials (t) Percentage of recycled input materials (%) Input volume (t) Recycled input materials (t) Percentage of recycled input materials (%)
Raw materials Wood, plywood, etc. 0 0 0 0 0 0 0 1,013 0 0 0 0 0
Chemicals Paint, etc. 0.0 0.1 - - 0.1 - - 0.0 - - 0.0 - -
Auto parts Vehicle parts 8 4 0 0 3 0 0 0 0 - 0 0 -
Vehicle tyres and tyre tubes 4,141 4,391 32 1 3,709 13 0 3,416 6 0 3,663 440 12
Vehicles Car bodies 22,305 18,123 33 0 15,310 0 0 21,379 0 0 6,997 0 0
Sorting equipment Automatic sorters, belt conveyors 1,045 280 0 0 102 0 0 311 1 0 231 0 0
Tools and equipment Roll box pallettes, cold boxes, etc. 6,293 3,235 0 0 4,392 0 0 7,186 0 0 1,359 0 0
Pick-up and delivery equipment Bags for temperature-controlled deliveries 202 116 0 0 125 0 0 131 0 0 109 0 0
Paper material Slips 8,374 6,910 0 0 9,084 0 0 9,941 0 0 8,346 0 0
Copy paper 3,409 3,208 703 22 2,701 596 22 3,084 1,057 34 2,905 1,876 64.6
Cardboard boxes for packing 8,888 7,526 6,580 87 15,352 12,196 79 26,251 20,411 78 24,933 22,047 88.4
Material for pick-up and delivery (delivery notices, PP roll paper, etc.) 2,445 2,326 0 0 1,648 0 0 2,123 1 0 2,111 0 0
Paper materials total 23,117 19,970 7,283 36 28,785 12,793 44 41,399 21,468 52 38,295 23,924 62.5
Containers and packaging material Packaging material 3,261 2,443 7 0 4,311 1,427 33 3,790 1,317 35 4,043 1,275 31.5
Cushioning material 1,753 1,736 1,207 70 1,060 259 24 1,063 164 15 844 191 22.6
Bento lunch box containers and bread packaging bags * - - - - 2 0 0 2 0 0 1 0 0
Containers and packaging materials total 5,013 4,179 1,214 29 5,372 1,686 31 4,855 1,482 31 4,888 1,466 30
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
  • The breakdown may not add up to the total due to rounding.
  • *Used at Swan Co., Ltd. Data tabulated since FY2020.
Collection volume
(t)
Item Details FY2018 FY2019 FY2020 FY2021 FY2022
Furniture Beds, tables, chairs, etc. 1 0 0 0 0
Packaging material Styrofoam 112 105 57 36 0.7
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
Green procurement ratio
(%)
FY2018 FY2019 FY2020 FY2021 FY2022
92.5 92.1 92.5 92.0 87.7
  • Boundary: Yamato Transport Co., Ltd.
Emissions of air contaminants, VOC, etc.
(t)
Item Boundary · Details FY2018 FY2019 FY2020 FY2021 FY2022
NOx (nitrogen oxide) Domestic consolidated companies and Swan Co., Ltd. 550 608 665 612 512
Yamato Transport Co., Ltd. 442 500 501 463 380
SOx (sulphur oxide) 0 0 0 0 0
PM (particulate matter) Domestic consolidated companies and Swan Co., Ltd. 24 14 15 14 11
Yamato Transport Co., Ltd. 21 12 11 11 9
Chemicals Chemicals other than VOC 0 0 0 0 0
VOC * 0.92 0.92 0.92 0 0
  • Boundary of SOx and chemical substances: Consolidated Group companies in Japan, and Swan Co., Ltd.

*VOC (Volatile Organic Compounds)

Waste and recycling
Fiscal year Item Hazardous waste (t) Non-hazardous waste (t) Total (t) Percent (%) Waste volume intensity (t/100 million yen of operating revenues)
FY2018 Generated volume 9 63,074 63,083 100 3.35
Recycled volume 3 37,885 37,888 60 -
Collected volume 0 4,218 4,218 7
Incinerated volume 6 14,813 14,819 23
Final disposal volume 1 6,158 6,159 10
FY2019 Generated volume 8 55,272 55,280 100 2.91
Recycled volume 4 30,478 30,481 55 -
Collected volume 0 4,703 4,703 9
Incinerated volume 4 13,501 13,505 24
Final disposal volume 1 6,590 6,590 12
FY2020 Generated volume 10 48,346 48,357 100 2.45
Recycled volume 1 22,889 22,889 47 -
Collected volume 0 4,752 4,752 10
Incinerated volume 6 15,801 15,807 33
Final disposal volume 3 4,905 4,908 10
FY2021 Generated volume 16 47,775 47,791 100 2.42
Recycled volume 5 21,346 21,351 45 -
Collected volume 0 4,637 4,637 10
Incinerated volume 9 16,763 16,772 35
Final disposed volume (landfill) 1 5,030 5,031 10
FY2022 Generated volume 12 40,259 40,271 100 2.06
Recycled volume 4 18,991 18,996 48 -
Collected volume 1 6,958 6,959 17
Incinerated volume 6 11,024 11,030 28
Final disposal volume 1 2,956 2,957 7
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
  • Hazardous waste refers to "Specially managed waste", designated by Japan's Waste Disposal Law. Non-hazardous waste refers to other waste (industrial waste other than Specially managed waste, general waste, valuables).
  • The breakdown may not add up to the total due to rounding

Water and biodiversity

Water

Breakdown by water source
Item FY2018 FY2019 FY2020 FY2021 FY2022
Surface water (1,000m3) 0 0 3 13 11
Ground water (1,000m3) 0 0 9 8 0
Rain water (1,000m3) 0 0 0 0 0
Tap water (1,000m3) 1,779 1,787 1,679 1,809 1,553
Total (1,000m3) 1,779 1,787 1,691 1,831 1,564
Reused water (1,000m3) 0 1 5 3 3
Water reuse ratio (%) 0 0 0 0 0
Water consumption intensity
(1,000m3 / 100 million yen of operating revenues)		 0.0945 0.0941 0.0855 0.0927 0.0799
Breakdown by location of water discharge
(1,000m3)
Item FY2018 FY2019 FY2020 FY2021 FY2022
Surface water (rivers, lakes, sea) 0 0 2 20 10
Sewage 1,213 1,222 1,394 1,617 1,552
Ground water 0 0 0 2 2
Total 1,213 1,222 1,395 1,639 1,564
  • Boundary: Water source and water discharge data (FY2020) is for domestic consolidated companies and Swan Co., Ltd. Water discharge data (up to and including FY2019) is for 13 domestic consolidated companies.
  • Both water source and water discharge includes estimates.
Leakage volume
(1,000m3)
FY2018 FY2019 FY2020 FY2021 FY2022
0 0 0 0 0
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
Size of habitat areas restored through biotopes, etc.
(m2)
FY2018 FY2019 FY2020 FY2021 FY2022
2,800 2,800 2,800 2,800 2,800
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.

Management

Compliance with Environmental Laws and Regulations
Item FY2019 FY2020 FY2021 FY2022
Violations of environmental laws (incidents) 0 0 0 0
Out of which, leakages and pollutions (incidents) 0 0 0 0
Fines and penalties (yen) 0 0 0 0
  • Boundary: Consolidated Group companies in Japan, and Swan Co., Ltd.
  • In fiscal 2022, we received guidance on one matter related to operation based on the Act on Rational Use and Appropriate Management of Fluorocarbons and applied corrective measures.
Environmental accounting
(Million yen)
Category Main initiatives FY2018 FY2019 FY2020 FY2021 FY2022
Investment Costs Investment Costs Investment Costs Investment Costs Investment Costs
1.Cost within business area
(1) Pollution-prevention cost Cost for pollution-prevention 0 0 0 0 0 0 0 0 0 0
(2) Global environmental conservation cost Cost for introducing low-carbon vehicles and new threeters (3-wheeled bicycles) 15,187 67 4,802 0 10,764 44 13,706 24 12,720 11
Cost for preventing the ozone depletion 0 1 0 99 0 10 0 6 0 7
(3) Resource circulation cost Waste disposal cost 0 684 0 700 0 791 0 1,541 0 1,085
Cost for efficiently using resources 0 4,232 0 3,709 0 3,979 0 3,579 0 3,067
2.Upstream and downstream cost Green procurement of uniforms 0 970 0 523 0 3,063 0 1,574 0 1,081
3.Administration cost Operating environmental management system, training, cleaning 0 32 0 34 0 202 0 199 0 59
4.R&D cost Costs for research & development 0 0 0 0 0 0 0 0 0 0
5.Social activity cost Hosting environmental classes in each region 0 0.5 0 0.4 0 0 0 0 0 0
6.Environmental remediation cost Costs to restore damaged environments etc. 0 0 0 0 0 0 0 0 0 0
Total 15,187 5,986 4,802 5,066 10,764 8,089 13,706 6,923 12,720 5,310
  • Boundary: Yamato Holdings Co., Ltd. and Yamato Transport Co., Ltd.
  • The cost of purchasing vehicles with less greenhouse gas emissions, to reduce air pollution, is categorized as "Global environmental conservation cost".
  • "Cost for efficiently using resources" includes repair costs of roll boxes, cold boxes, etc.
  • Cost for the green procurement of uniforms is the total cost, not the difference with the cost of non-green procurement of uniforms.
Environmental conservation effects
Item FY2018 FY2019 FY2020 FY2021 FY2022
Waste reduction through improvements (t) 0.1 0 0 0 0
Reduction in greenhouse gases (emissions) through energy saving (tCO2e) 130 30 8 3,188 3,300
  • Waste reduction refers to the reduction of waste paper, from initiatives to use less paper (digitization of documents) (Yamato Management Service Co., Ltd.)
  • Reduction in greenhouse gases (emissions) through energy saving include the effects of introducing automated air conditioning control systems in FY2018 and FY2019 (Yamato System Development Co., Ltd.), and LED lighting in buildings in FY2020 (Yamato Transport Co., Ltd.)
  • Effects represent the difference with the previous year

Corporate Governance Data

Officer Composition and Number of Board Meetings (as of March 31 each fiscal year)
Item Details FY2018 FY2019 FY2020 FY2021 FY2022 Scope
Number of Directors Total 8 8 9 9 9 Yamato Holdings Co., Ltd.
Internal 5 4 4 4 4
External 3 4 5 5 5
Male 7 7 8 8 8
Female 1 1 1 1 1
Number of Auditors Total 4 4 5 5 5
Internal 2 2 2 2 2
External 2 2 3 3 3
Male 3 4 5 5 5
Female 1 0 0 0 0
Number of Executive Officers Total 22 16 19 5 3
Male 21 15 18 5 3
Female 1 1 1 0 0
Attendance at Board meetings, and Audit and Nomination Committees (From April 1, 2022 to March 31, 2023)
Position Name Attendance of Board meetings Attendance of Audit Committee Attendance of Nomination Committee
Directors Yutaka Nagao 18/18（100%） - 12/12(100%)
Toshizo Kurisu 14/14（100%）*1 - -
Yasuharu Kosuge 14/14（100%）*1 - -
Kenichi Shibasaki 18/18（100%） - -
Mariko Tokuno 18/18（100%） - 12/12(100%)
Yoichi Kobayashi 18/18（100%） - 12/12(100%)
Shiro Sugata 18/18（100%） - 12/12(100%)
Noriyuki Kuga 18/18（100%） - 9/9(100%)*2
Charles Yin 14/14（100%）*1 - 9/9(100%)*2
Masaki Yamauchi 4/4（100%）*3 - -
Haruo Kanda 4/4（100%）*3 - -
Masakatsu Mori 4/4（100%）*3 - 3/3(100%)*4
Auditors Yoshihiro Kawasaki 18/18（100%） 18/18（100%） -
Tsutomu Sasaki 14/14（100%）*1 14/14（100%）*1 -
Takashi Yamashita 18/18（100%） 18/18（100%） -
Ryuji Matsuda 18/18（100%） 18/18（100%） -
Yoshihide Shimoyama 18/18（100%） 18/18（100%） -
Mamoru Matsuno 4/4（100%）*3 4/4（100%）*3 -

*1 Appointed as Outside Director/Audit & Supervisory Board Member at the General Meeting of Shareholders held on June 23, 2022
*2 Appointed as Nomination Committee member at the Board of Directors meeting held on June 23, 2022
*3 Completed term of office at the General Meeting of Shareholders held on June 23, 2022
*4 Completed term of office at the Board of Directors meeting held on June 23, 2022

Compensation of Directors and Audit & Supervisory Board Members
Unit: millions of yen
Directors and Audit & Supervisory Board members Number of eligible directors and Audit & Supervisory Board members Total compensation and other remuneration Total by compensation category Scope
Directors 6 373 373 Yamato Holdings Co., Ltd.
Outside Directors 6 76 76
Auditors 3 48 48
Outside Auditors 3 33 33

For details on corporate governance, please refer to the below pages.

Compliance and risk management indicators
Item FY2018 FY2019 FY2020 FY2021 FY2022 Scope
Compliance and Risk Management Committee (number of times held) 4 4 4 4 4 Yamato Holdings Co., Ltd.
Number of whistleblower reports/consults (reports/consults) *1 453 696 827*2 634 *3 751*3 Consolidated Group (worldwide), and Swan Co., Ltd.

*1 Total of cases raised to the "Compliance & Risk Committee" of Yamato Holdings, to the President, and to external lawyers. Scope was reviewed and recalculated for FY2017.
*2 A temporary COVID-19 Consultation Desk was established to respond to inquiries and consultations regarding matters such as requirements relating to workplace hygiene and compensation for temporary closures, etc., in light of the spread of the COVID-19 pandemic. Activities such as revising compliance declaration posters and holding explanatory briefings for HR personnel in light of the enactment of the so-called Power Harassment Prevention Act led to greater awareness of the internal reporting (whistleblowing) system.
*3 In conjunction with the June 2022 Amendment of the Whistleblower Protection Act, we conducted uniform training for all domestic Group personnel in charge of handling whistleblower cases, ensuring that employees can use the system with peace of mind. We promote the use of this system by raising awareness of the point of contact among employees, as well as rules for protecting whistleblowers, response flow, and examples of use.
Regarding details of cases, approximately 50% were about personal relations, approximately 30% were about labor management, and about 20% were about problems related to the working environment.

Anti-corruption
Item FY2018 FY2019 FY2020 FY2021 FY2022 Scope
Political donations (JPY) 0 0 0 0 0 Yamato Holdings Co., Ltd.
Dismissals and penalties resulting from violations of anti-corruption policy 0 0 0 0 0 Consolidated Group (worldwide)
Amount of penalties and punishments from serious incidents of corruption 0 0 0 0 0 Consolidated Group (worldwide)

Certifications (As of March 31, 2023)

General
Certification Company name Acquired in
JIS Q 9001:2015/ISO 9001:2015
(Quality management system)		 Yamato Transport Co., Ltd.
Matsudo Logistics Center 1997
Shin-Tokyo Logistics Center 2005
Komaki Logistics Center 2007
Kadoma Logistics Center 2007
Higashi-Yodogawa Logistics Center 2007
Osaka Minato Logistics Center 2011
Haneda Logistics Center 2014
Ooi Logistics Center 2005
Yamato Transport Co., Ltd.
Operation Promotion Section, Global Strategy Department, Global SCM Business Division 2019
Keihinjima Packing Center, Global SCM Business Division 2019
Sagamihara Logistics Center,
 Corporate Business Division		 2019
Yamato System Development Co., Ltd.
　System Development Division 2016
Musashi Kosugi Office 2015
Shin-Tokyo IDS 2006
Excellent Safe Driving
Business Certification
(G-Mark)		 Yamato Transport Co., Ltd. : Certification obtained for 2,638 business locations in fiscal 2022. 2016
Okinawa Yamato Transport Co., Ltd. : certified at 30 locations in fiscal 2022. 2016
Kobe Yamato Transport Co., Ltd. : certified at 3 locations in fiscal 2022. 2012
Yamato Multi Charter Co., Ltd. : certified at 5 locations in fiscal 2022. 2009
Yamato Box Charter Co., Ltd. : certified at 51 locations in fiscal 2022. 2016
FSSC22000 (Food safety management system) Yamato Transport Co., Ltd. : Haneda Chronogate Base 2017
Yamato Transport Co., Ltd. Haneda Airport Customs Operation Center 2017
ISO 23412:2020 / JIS Y 23412
(Indirect, temperature-controlled refrigerated delivery services - Land transport of parcels with intermediate transfer)		 Yamato Transport Co., Ltd. 2017
Okinawa Yamato Transport Co., Ltd. 2017
ISO 23412:2020 YAMATO LOGISTICS （HK） LTD. 2021

*ISO 23412:2020 is an international standard covering small-lot refrigerated delivery services with methods of transportation accompanying unloading and re-loading of packages.
On February 25, 2023, JIS Y 23412 was issued as a national standard for Japan (Japanese Industrial Standards).

Information security
Certification Company name Acquired in
JISQ15001 | Privacy mark
* Yamato Contact Service obtained JISQ15001 in 2017 only(Security management system for personal information)		 Yamato System Development Co., Ltd. 1999
Yamato Credit Finance Co., Ltd. 2016
Yamato Contact Service Co., Ltd. *
Headquarters 2007
Tokyo Contact Center 2015
Miyakonojo Contact Center 2010
Wakayama Contact Center 2012
Tottori Contact Center 2013
Tome Contact Center 2013
Kanto Mother Center 2014
Kansai Mother Center 2015
ISO27001
(Information security management system)		 Yamato Transport Co., Ltd.
Head Office Information Security Team 2023
Koto Logistics Center 2005
Haneda Logistics Center 2021
Haneda Medical center 2021
Atsugi Logistics Center 2021
Kita Osaka Logistics Center 2021
Tokyo Medical Center 2021
Kanagawa Logistics Center 2021
Kanagawa Medical Center 2021
Osaka Minami Logistics Center 2021
Tokyo Recall Support Center 2021
Extended Warranty Service Center 2021
Oi Logistics Center 2021
New Tokyo Logistics Center 2021
Matsudo Logistics Center 2021
Soka Logistics Center 2021
Kuki Logistics Center 2021
Itami Logistics Center 2021
Kagawa Logistics Center 2021
Tokyo Exhibitions 2019
Kyushu branch (fine arts transport) 2020
Yamato System Development Co., Ltd.
Shin-Tokyo IDC 2004
Osaka IDC 2002
Data processing service for large affiliate retailers (contactless credit cards) 2009
Credit card terminal application processing center operations 2012
CAT joint usage system 2013
Sorting and sending operations of account transfer requests 2012
Member approach services 2014
Web notification service of joint usage statements 2014
Operations for immediate suspension of card usage 2014
Registration operations of requests to newly place terminals 2015
Account transfer system (development) 2015
Credit card terminal application center operations (development) 2015
Web processing service of applications 2015
Payment network 2015
Payment information database 2015
Yamato Contact Service Co., Ltd.
Headquarters 2006
Tokyo Contact Center 2015
Miyakonojo Contact Center 2010
Wakayama Contact Center 2012
Tottori Contact Center 2013
Tome Contact Center 2013
Kanto Mother Center 2014
Kansai Mother Center 2015
ISO20000
(IT service management)		 Yamato System Development Co., Ltd.
Shin-Tokyo IDC 2006
Toyocho Office 2016
PCIDSS
(Security standard for the credit industry)		 Yamato System Development Co., Ltd.
Credit card settlement operations 2006
WEB statement services 2011
Information security auditing company registered Yamato System Development Co., Ltd. 2004
The environment
Certification Company name Acquired in
ISO14001:2015
(Environmental management system)		 Yamato Transport Co., Ltd.
Headquarters 2022
Kita-Tokyo Regional branch 2022
Corporate Business Division　Minami-Tokyo Regional Operation Administration 2022