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Policy

The initial version instituted on November 1, 2005

The latest version revised on October 20, 2008

Understanding that it is a corporate social responsibility to be compliant with the Personal Information Protection Law in Japan, Yamato Holdings Co., Ltd. (hereinafter the "Company") has instituted the following policy for handling in a proper manner such personal information that can identify a specific individual as a customer's name, address, e-mail address, etc. (hereinafter referred to as the "Personal Information") in a proper manner.

  • 1.
    Compliance with applicable Laws and Regulations
    In dealing with Personal Information, the Company will observe all applicable laws and regulations concerning protection of Personal Information as well as the Company's in-house rules.
  • 2.
    Purpose of Use
    The Company will specify the purpose of use of personal information and will not use it beyond the specified purpose (hereinafter, "Purpose of Use"). Furthermore, The Company will not use Personal Information beyond the purpose limited by related regulations. Please refer here for details.
  • 3.
    Acquisition of Personal Information
    The Company will acquire Personal Information only to the extent necessary for its business and in a manner appropriate and lawful.
  • 4.
    Proper Management of Personal Information
    The Personal Information will be kept up-to-date, and the Company shall take measures to prevent unlawful access to loss, destruction, falsification, leakage, etc. of the Personal Information.
  • 5.
    Limitation on Providing Personal Information to a Third Party
    The Company will not provide Personal Information to any third party in principle unless the individual concerned has agreed to such use or authorized by law. However, the Company may provide Personal Information to relevant entities without the related customer's consent in any of the following cases:
    ·The Company entrusts to a third party the management of Personal Information that is necessary to achieve the Purpose of Use.
    ·The Company is one of the parties in the consolidation transaction.
    ·The Company uses Personal Information jointly with such designated entities that are publicly informed.
  • 6.
    Management of Sensitive Information
    The Company will not acquire, use and provide to any third party sensitive information (e.g. political affiliation, religion, participation in labor union, race, ethnic group, family origin, legal address on family registry and medical information) unless authorized by law or necessary to conduct business on condition that the Company has the related customer's consent.
  • 7.
    Control of Contractors
    When a third party is consigned to deal with the Personal Information (such third party shall hereinafter be referred to as "Contractor"), the Company shall take such necessary measures as executing a confidentiality agreement to cause the third party to manage the Personal Information properly.
  • 8.
    Shared Usage
    The Personal Information will be shared among and within the Yamato Group companies. Please refer here for details.
  • 9.
    Enquiries for Disclosure of Personal Information
    Any request or enquiries for disclosure, correction, deletion or suspension of use of the Personal Information, addressed to our Customer Service Center unless provided for otherwise by law, shall be responded promptly by the Company to a reasonable extent. Please refer here for details.
  • 10. 
    Management System
    The Company will make efforts to have Personal Information maintained and managed in the most up-to-date condition and utmost accuracy, and will implement reasonably safety measures in order to prevent problems such as information leaks. The Company will also exercise appropriate supervision to such employees and Contractors handling Personal Information.
  • 11. 
    Continuous Improvements
    In view of the developments in information technology and the changes in social requirements, the Company is determined to implement continuous improvements in its management structure and approaches to ensure protection of the Personal Information.
October 20, 2008
Yamato Holdings Co., Ltd.

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