The initial version instituted on November 1, 2005
Last revision: December 19, 2019

Understanding that it is a corporate social responsibility to handle in a proper manner any information that includes name, address, e-mail address, etc. that can identify a specific individual or an individual identification code (an identification code stipulated in Article 2, Paragraph 2, of the Act on the Protection of Personal Information) of our customers, shareholders, directors/employees (collectively "Individuals") (hereinafter referred to as the "Personal Information"), Yamato Holdings Co., Ltd. (hereinafter the "Company") has instituted the following policy.

  1. 1Compliance with applicable Laws and Regulations
    In dealing with Personal Information, the Company will observe all applicable laws and regulations concerning protection of Personal Information, as well as the Company's internal rules.
  2. 2 Purpose of Use
    The Company will specify the purpose of use of Personal Information and will not use it beyond the specified purpose (hereinafter, "Purpose of Use"). Furthermore, The Company will not use Personal Information beyond the purpose limited by related regulations.
  3. 3Acquisition of Personal Information
    The Company will acquire Personal Information only to the extent necessary for its business and in a manner appropriate and lawful.
  4. 4Proper Management of Personal Information
    The Company will take measures to prevent unlawful access to loss, destruction, falsification, leakage, etc. of Personal Data (as provided in Article 2, Paragraph 6, of the Act on the Protection of Personal Information). Personal Data will be kept accurate and up-to-date to the extent necessary for its Purpose of Use, and the Company shall endeavor to delete Personal Data without delay when the use of such data is no longer necessary.
  5. 5Limitation on Providing Personal Information to a Third Party
    In principle, the Company will not provide Personal Data to any third party unless the Individual he or she has agreed to such use or it is authorized by law. However, the Company may provide Personal Data to third parties without the Individual's consent in any of the following cases:
    • when it is necessary to entrust to a third party the handling of Personal Data that to achieve the Purpose of Use;
    • mergers, etc; or
    • shared use with specific entities separately designated.
  6. 6Management of Sensitive Personal Information
    The Company will not acquire an Individual's sensitive information (such as, race; beliefs; social status; medical history; criminal history; facts of being a victim of a crime; or any other information that needs to be dealt with consideration in order to avoid unfair discrimination, prejudice and disadvantages to the person) unless the Company has the Individual's consent or it is authorized by law or regulation.
  7. 7Supervision of Contractors
    When the Company entrusts a third party to handle an Individual's Personal Data, the Company shall properly supervise such third party to ensure their safe management of information, taking measures such as executing contracts.
  8. 8Shared Use
    With the exception of shareholders, an Individual's Personal Data will be shared among and within the Yamato Group.
  9. 9Enquiries for Disclosure, etc. of Personal Information
    Any request or enquiries for disclosure, correction/addition/deletion or suspension/termination of use of Personal Data, addressed to our Customer Service Center, unless otherwise provided for by law, shall be, within reason, responded promptly by the Company.
    Open in New WindowIf you are a resident of the United States, including California, and would like to make a request for disclosure, deletion, opt out, or other such rights under your state's law.
  10. 10Management Structure
    The Company will periodically conduct educational and training activities to strengthen the entire Company's approach to the protection of Personal Information.
  11. 11Continuous Improvements
    In view of the developments in information technology and changes in societal requirements, the Company is determined to implement continuous improvements in its management structure and approaches to ensure protection of Personal Information.
  12. 12Enquiries
    Please contact us (TEL: 03-3541-4141, opening hours 9:00 to 17:00 weekdays) for enquiries with respect to the Personal Information.

December 19, 2019
Yamato Holdings Co., Ltd.
(A business operator handling personal information)